Reconfiguring Shortcut Key for CTRL + N

Version 4

    Issue:

     

    • Currently the shortcut key / hotkey for CTRL + N is configured to open FULL INCIDENT or another process
    • You would like to reconfigure this key combination to open another process

     

    Resolution:

     

    • In order to reconfigure this Hotkey or Shortcut Key combination you must do the following:
      • You must select SETTINGS from the menu bar
      • select SYSTEM from the list of available options
      • When your SYSTEM window appears, in the list of configurable options you will see a grouping called GENERAL
      • Expand this grouping if it is not already expanded and look for the configurable option of NEW PAGE COMPONENT
      • At this step you will have the ability to select another default process for this hotkey / shortcut key combination
      • MAKE SURE YOU SAVE YOUR CHANGES