On client machines when trying to download the Management Gateway Agent getting error: We were unable to launch the client application. Go back and download the client software.

Version 1

    Description: On client machines when trying to download the Management Gateway Agent getting error: We were unable to launch the client application. Go back and download the client software.

     

    Resolution: Put the URL for the gateway in the trusted sites in Internet Explorer by going to Tools > Internet Options > Security > Trusted Sites, and then clicking on the 'Sites' button and then clicking on Add.