Privileges required to create Queries

Version 2

    Verified Product Versions

    Service Desk 7.7.xService Desk 7.8.xService Desk 2016.xAsset Manager 2016.x


    What privileges do I need in order to create queries?



    The privileges described below are in addition to the privileges that are already set on the out-of-the-box Analyst role.


    Basic Requirements:


    Modules | Metadata | Non-Process Related Objects
    Metadata Catalog - Update
    Module Block - Update
    Query Aggregate Function - Create, Update
    Query Attribute - Create, Update
    Query Condition - Create, Update
    Query Range Definition - Create, Update
    Query Sort Attribute - Create, Update
    Query Template - Create, Update

    Configuration Components | Configuration | Designers
    Query Builder - Execute

    Create User Query - Execute

    Create System Query - Execute*


    * This privilege is only required if Users are required to create Queries available to all Users.  If the privilege is not enabled the 'Everyone' option will not be available when the query is created.


    To create a shortcut to the query when it is created:


    Modules | User Interface | Non-Process Related Objects
    Shortcut Item - Create, Update
    Shortcut Group - Update



    The above privileges are correct for Service Desk version 7.3.1 though should be very similar for earlier versions too.