Privileges required to create Queries

Version 2

    Verified Product Versions

    LANDESK Service Desk 7.7.xLANDESK Service Desk 7.8.xLANDESK Service Desk 2016.xLANDESK Asset Central 2016.x

    Question

    What privileges do I need in order to create queries?

     

    Answer

    The privileges described below are in addition to the privileges that are already set on the out-of-the-box Analyst role.

     

    Basic Requirements:

     

    Modules | Metadata | Non-Process Related Objects
    Metadata Catalog - Update
    Module Block - Update
    Query Aggregate Function - Create, Update
    Query Attribute - Create, Update
    Query Condition - Create, Update
    Query Range Definition - Create, Update
    Query Sort Attribute - Create, Update
    Query Template - Create, Update


    Configuration Components | Configuration | Designers
    Query Builder - Execute

    Create User Query - Execute

    Create System Query - Execute*

     

    * This privilege is only required if Users are required to create Queries available to all Users.  If the privilege is not enabled the 'Everyone' option will not be available when the query is created.

     

    To create a shortcut to the query when it is created:

     

    Modules | User Interface | Non-Process Related Objects
    Shortcut Item - Create, Update
    Shortcut Group - Update

     

    Versions

    The above privileges are correct for Service Desk version 7.3.1 though should be very similar for earlier versions too.