Can't Open Mail in Administration

Version 1

    When trying to open the Mail page (icon, link) in Administration you get a Crystal error reported.

     

     

    Error Snip

    ************** Exception Text **************

    System.IO.FileNotFoundException: Could not load file or assembly 'CrystalDecisions.Shared, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The system cannot find the file specified.File name: 'CrystalDecisions.Shared, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304'   at Touchpaper.Console.SnapIn.Mail.Presentation.OutboundControl..ctor()   at Touchpaper.Console.SnapIn.Mail.MailView.Create()   at Touchpaper.Console.ConsoleView.Open(IConsoleForm consoleForm)   at Touchpaper.Console.ConsoleForm.OpenDocument(String strName, String strInit, IConsoleViewInit consoleViewInit)   at Touchpaper.Console.ConsoleForm.OpenDocument(String strName, IConsoleViewInit consoleViewInit)   at Touchpaper.Console.ConsoleShortcutBar.shortcut_GroupItemClick(Object sender, ShortcutBarGroupItemEventArgs e)   at Touchpaper.Console.UI.Windows.ShortcutBarGroup.OnGroupItemClick(ShortcutBarGroupItemEventArgs e)   at Touchpaper.Console.UI.Windows.ShortcutBarGroup.m_treeControl_MouseUp(Object sender, MouseEventArgs e)   at System.Windows.Forms.Control.OnMouseUp(MouseEventArgs e)   at Crownwood.DotNetMagic.Controls.TreeControl.OnMouseUp(MouseEventArgs e)   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)   at System.Windows.Forms.Control.WndProc(Message& m)   at Crownwood.DotNetMagic.Controls.TreeControl.WndProc(Message& m)   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

     

    Solution

    1. Install Crystal locally

    or

    2. Install Crystal Runtime

    or

    3. Install Crystal & uninstall