Incident Category dropdown is slow to display list in Console.

Version 1

    Problem:

     

    The Incident Category dropdown in the Incident Window takes a long time to display the list of categories when slected. It can take up to 4 seconds for the list to appear.

     

    Solution:

     

    Check your System Settings in Console and see if 'Remove plus sign from last Category' is set to True.  If so, change this to False.