8 Replies Latest reply on Jan 25, 2016 8:02 AM by tfitzpatrick

    Implementing new CSA LD9.6


      Hi, we are attempting to move from a physical CSA to virtual CSA. At this moment, we have both CSA's up and posted to the core. The physical server is named ldgateway.aaaaa.com and the new virtual is ld96gateway.bbbbbb.com. On the core, I have created a test Agent Configuration and a test Client Connectivity setting to point only to the new virtual CSA.


      I have also set the new CSA to be the default within the CSA Admin Console but the issue is that when I try to connect via the gateway, the remote control tries to connect to ldgateway.aaaaa.com, the old gateway.


      Has anyone tried to implement a new CSA with a different name/IP while still on the old CSA? Is there something I'm missing?