9 Replies Latest reply on Nov 7, 2016 8:04 AM by LANDave

    Installing Landesk 960 SP1 ERROR: Execution of Update3 completed. Return code: -3, State: Failure

    Rookie

      Please help during the install of the SP1 from 9.6 it fails and now I cant install it.

      here is my install logs please let me know what you think, Thank you, Josh

       

      INFO: WPF Rendering default mode supported.  (App.OnStartup())

      2016-07-11 10:29:07 INFO: Using IProductSetup from file: C:\Users\JB17895\Desktop\Landesk\Resources\LANDesk.Install.Update.dll  (SetupController.Initialize())

      2016-07-11 10:29:07 INFO: Loading Assembly file: C:\Users\JB17895\Desktop\Landesk\Resources\LANDesk.Install.Update.dll  (SetupController.Initialize())

      2016-07-11 10:29:07 INFO: Create Product Setup instance.  (SetupController.Initialize())

      2016-07-11 10:29:07 INFO: Starting Setup.exe  (SetupController.Initialize())

      2016-07-11 10:29:07 INFO: Setup was launched with the following command line:   (SetupController.Initialize())

      2016-07-11 10:29:07 INFO: Deserializing XML for object type Setup.Common.Xml.SetupXml  (SetupXmlReader.ReadXml())

      2016-07-11 10:29:08 INFO: Deserializing XML for object type Setup.Common.Xml.SetupXml  (SetupXmlReader.RefreshXml())

      2016-07-11 10:29:08 INFO: Serializing XML type: Setup.Common.Xml.SetupXml  (SetupController.WriteXml())

      2016-07-11 10:29:08 INFO: Serializing XML type: Setup.Common.Xml.SetupXml  (SetupController.WriteXml())

      2016-07-11 10:29:08 INFO: Executing command Update3  (SetupController.ExecuteNextCommand())

      2016-07-11 10:29:08 INFO: Executing: C:\LANDESK_patches\LD960-SP1-Console\updates\3\setup64.exe /s /wrapped_ui  (Launcher.ExecuteXmlCommand())

      2016-07-11 10:29:15 INFO: Notifying ProcessBegin: C:\LANDESK_patches\LD960-SP1-Console\updates\3\setup64.exe  (Launcher.ExecuteXmlCommand())

      2016-07-11 10:29:15 ERROR: Execution of Update3 completed. Return code: -3, State: Failure  (SetupController.ExecuteNextCommand())

      2016-07-11 10:29:15 INFO: Serializing XML type: Setup.Common.Xml.SetupXml  (SetupController.WriteXml())