Has anyone ever had this scenario?
I have an Incident created and then I create a task on that incident <-- easy enough.
Next, inside of that task I have a collection item (like a note) <-- easy enough
Well, now on this Incident Task Note window, I want to be able to show the Task number (this is automatic) and an Incident number that shows based on the task number. This is the part I'm having issues with. It seems as though the system can refer back to getting something like Task.Title but it can't use a copy rule to set an Incident reference based on the Task number.
Has anyone seen this and if so were you able to get around it?