See the following community article to set up links between business objects to allow you to have the Create, Attach and Detach options:
More comments about this can be found here:
Craig Middelstadt | Senior ITSM Consultant | NCSI | www.ncsi.us
Thanks for this info. I'm not sure this is the same thing I'm looking for. This looks like it would link Incident to, say, HR Request or what not.
What I'm actually trying to do is add multiple recipients to reminders. It was suggested to use the "Add CC Recipient" action, which adds them as recipients to all future emails on a ticket, so I figured I could build adding the CC recipients and removing them as automated actions in the process.
The multi-select option might help, though scrolling through the list of users to select each one would be painful as we have several thousand. I'll have to play around with it. Someday...
With the Add CC feature, LANDESK didn't do a complete job (IMHO) as you cannot delete from a process action. I'd certainly vote for any ER you raised on that