I'm working with ServiceDesk 2016.2 and i'm using Active Directory Authentication. I have follow all stept described in technical documentation adn authentication is runnign propertly.
Although users a re logged against Active Directory i need to ask users to type windows userid and password because users need to be able to usea generic accounts and they need to be able to use other laptops in which they aren logged with their users.
Is there any kind of configuration in IIS which allow this functionality? I'm not abel to modify browser configuration cause of company's requirements.