4 Replies Latest reply on Jan 4, 2016 2:28 PM by archer

Absolute Manage Admin max conditions per policy

archer Dec 29, 2015 3:45 PM

My organization has numerous policies due to having numerous departments and sub-groups. I've been using smart policies based on devices' serial numbers (i.e. "Contains records which match *any* of the following conditions: Mobile Device Serial Number *is* <serial number>." That's been all well and good until today when I realized that the "conditions" window doesn't acquire a scroll bar once it exceeds the height of your display. Therefore, after adding the 38th condition/device, I'm no longer able to see or click on OK at the bottom of the window. This is a pretty significant problem for me right now; however, it makes me wonder if/why I am the first to run into this issue. Would appreciate any insight.

Archer

1. Re: Absolute Manage Admin max conditions per policy

patgmac1 Dec 30, 2015 8:00 AM (in response to archer)

I've hit that problem too. I just made a 2nd smart group to add the rest.
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2. Re: Absolute Manage Admin max conditions per policy

archer Dec 30, 2015 3:28 PM (in response to patgmac1)

Thanks, Patrick. I've resorted to that too. Hopefully, HEAT will chime in here with an acknowledgement that this will be addressed.
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3. Re: Absolute Manage Admin max conditions per policy

robert.morton Jan 1, 2016 12:47 PM (in response to archer)

You are not the first to run into this, but there are several work arounds.

From the sounds of yours, I would use a custom field for Group (or some other name). You can then assign that custom field a value of A for example. Then you find all devices where Group = A. You can import a list of serial numbers to set the group as well.

One of the problems of doing it the way you are is that there is no good means to search efficiently. You have to evaluate many conditions vs a single condition. If you are interested in looking at this, let me know and I can help you.
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4. Re: Absolute Manage Admin max conditions per policy

archer Jan 4, 2016 2:28 PM (in response to robert.morton)

Thank you, Rob. I'd been so conditioned to use a "Smart Policy" that I'd failed to recognize that a standard policy will actually work better me. As you pointed out, it can be quite difficult to search for a particular device s/n in a long list of conditions. Using a standard policy seems more efficient so far. Thanks for helping me to stop and think it through a bit more.
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Absolute Manage Admin max conditions per policy

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