Generally use Team Viewer nowadays
Thanks Elyse, I see them as well, besides some other vendors though.
I am using TeamViewer too it's pretty popular out here in ANZ and works better than most and "free" what more can you ask for?
LogMeiN pre Symantec was popular but now its lost a lot of users
Thanks for your feedback.
TeamViewer for commercial is not free either. Their licensing is unusual though as you buy the SW once and then only buy upgrades as you want and need them at a pretty hefty price though. But I agree, i have worked with it and it works pretty darn good.
What kind of information are you looking for? LogMeIn has different flavors, are we talking about Rescue, Pro or Central?
Rescue would be the product that would be most applicable to HEATs portfolio