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1. Re: How to open Calendar workspace with URL
michael.odriscoll Aug 17, 2017 8:29 AM (in response to DGiord) -
2. Re: How to open Calendar workspace with URL
DGiord Aug 17, 2017 8:51 AM (in response to michael.odriscoll)Hi Michael.
Yes I did.
I also opened an issue for the Support but they could not help me. They have sent the problem to dev.
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3. Re: How to open Calendar workspace with URL
DrizztLU Aug 18, 2017 7:23 AM (in response to DGiord)Hi DGiord,
The online help has a reference to a field called "Use URL Address" and a "URL" field, but I couldn't find it as they were describing
But, in case you didn't knew, here's the format we used for now thanks to this help page:
HEAT Service Management Online Help
$(ServerURL())/Login.aspx?
&Role=Administrator
&Scope=ObjectWorkspace
&CommandId=Search
&ObjectType=Incident
&CommandData=RecId,=,0,$(RecId),string,AND%7C#
Parameter Signification Role The role you want your user to get routed to (System Name I believe) Scope The kind of workspace you're targeting (I assume, one being ObjectWorkspace, yours should be CalendarWorkspace) CommandID The command you want to execute on that workspace, I believe Search is the only relevant choice here ObjectType The object you associated to your Calendar Workspace CommandData The parameters for the Search command, I left it empty to test the Change Calendar opening I believe something like this should work, just change the "YourObject" part
$(ServerURL())/Login.aspx?
&Role=Administrator
&Scope=CalendarWorkspace
&CommandId=Search
&ObjectType=YOUROBJECT%23
Hope it helps, just tell me if it doesn't work, I'll try to have a deeper look
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4. Re: How to open Calendar workspace with URL
DGiord Aug 18, 2017 7:41 AM (in response to DrizztLU)Hello.
Thank you for your time but:
- The URL workspace is not what i am trying to do. It is used to show an url in a workspace.
- I know the syntax to open object with an url. I often used it to dynamically create permalink for each objects, it is really usefull for our IT services. I also using it for the homepage I have created for SelfService, the only one missing is the calendar
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5. Re: How to open Calendar workspace with URL
DrizztLU Aug 18, 2017 7:48 AM (in response to DGiord)Hi,
Oh sorry, I searched for URL Workspace on the help, but the page is not about URL Workspace, It's basically saying: "You can create an URL to show the user a Calendar Workspace"
And the given URL doesn't work ? Because I'm able to open a Change Calendar with it (Not the change Object Workspace).
Just give it a try, just change $(ServerURL()) by your usual URL to access the system
$(ServerURL())/Login.aspx?
&Role=Administrator
&Scope=CalendarWorkspace
&CommandId=Search
&ObjectType=Change%23
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6. Re: How to open Calendar workspace with URL
DGiord Aug 18, 2017 8:45 AM (in response to DrizztLU) -
7. Re: How to open Calendar workspace with URL
DrizztLU Aug 21, 2017 12:06 AM (in response to DGiord) -
8. Re: How to open Calendar workspace with URL
DGiord Aug 21, 2017 1:13 AM (in response to DrizztLU)Hi.
I also tried without Saved Search.
I think you are right for the version, I'm running 2016.1 On-Premise. Certainly the function is not supported in my version.
Thank you again for your time.
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9. Re: How to open Calendar workspace with URL
jeffnohl Mar 13, 2018 6:59 PM (in response to DGiord)Good morning. I just wanted to check if you had any luck in getting this working? I've been playing around for a while to get the right link, but still no luck.
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10. Re: How to open Calendar workspace with URL
DGiord Mar 14, 2018 6:48 AM (in response to jeffnohl)Hello.
Unfortunately I did not found a solution.
Have a nice day.