2 Replies Latest reply on Mar 9, 2018 8:14 AM by LicDonamaria

About Pending and Filed mails

LicDonamaria Mar 9, 2018 7:31 AM

We found emails pending in a contact that were filed and not appear in Inbox. Why?

There are also difference beetwen the email quantity in Inbox and Activities List. There are more emails in Activities List Inbox than the Inbox folder.

I attached an example.

Example_pending_filed.pdf 975.0 K

1. Re: About Pending and Filed mails

Julian Wigman Mar 9, 2018 7:37 AM (in response to LicDonamaria)

LicDonamaria you have posted this in the Ivanti Servie Desk msil component thread and you neew to move it to the goldmine thread it would seem.

Julian
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2. Re: About Pending and Filed mails

LicDonamaria Mar 9, 2018 8:14 AM (in response to Julian Wigman)

Thank you. I moved this quiestion.
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