6 Replies Latest reply on Jul 11, 2018 1:42 PM by Dave Johnston

    Failed to download (C:\ldprovisioning\SDClientHandler.sig)

    Dave Johnston Apprentice

      When using provisioning packages for complex software deployments, I am seeing an issue where some of the devices are failing to install any of the software packages that I have included in the template.  After closer inspection, I can see that none of the files for the software packages in the template are being downloaded, so when it tries to execute, it fails immediately.  I found an error in the ldprovisioning.log file -> Failed to download (C:\ldprovisioning\SDClientHandler.sig) <- that appears to be the issue, but I'm not sure how to go about resolving this.  Wondering if anyone else has seen this, or has any ideas how to troubleshoot further?  LDMS 2016.3 SU3


      2017-11-07 16:41:00(8660-4724) ldprovision.exe:Looking for existing file (C:\ldprovisioning\SDClientHandler.sig)

      2017-11-07 16:41:00(8660-4724) ldprovision.exe:Entering downloadbyproxy.

      2017-11-07 16:41:00(8660-4724) ldprovision.exe:Create process (C:\Program Files (x86)\LANDesk\Shared Files\httpclient.exe) with args (  -f "C:\ldprovisioning\SDClientHandler.sig" http://mylandeskserver.com/LdLogon/Provisioning/windows/SDClientHandler.sig)

      2017-11-07 16:41:01(8660-4724) ldprovision.exe:Waiting for process result: 0.

      2017-11-07 16:41:01(8660-4724) ldprovision.exe:Process exit code:-1

      2017-11-07 16:41:01(8660-4724) ldprovision.exe:Failed to download (C:\ldprovisioning\SDClientHandler.sig)

      2017-11-07 16:41:01(8660-4724) ldprovision.exe:Informational: No sig file downloaded.

      2017-11-07 16:41:01(8660-4724) ldprovision.exe:Done with download handler.

      2017-11-07 16:41:01(8660-4724) ldprovision.exe:Launching action handler [SDClientHandler.exe] with parameters ["]

      2017-11-07 16:41:04(8660-4724) ldprovision.exe:handler launched.

      2017-11-07 16:41:04(8660-4724) ldprovision.exe:End of action - Distribute_software

      2017-11-07 16:41:04(8660-4724) ldprovision.exe:Reporting action status: 5 to core.