7 Replies Latest reply on Feb 22, 2011 5:58 AM by blaine67us

    refresh rates for queries on dashboard


      One of the queries on our Service Desk dashboard returns a lot of data, which requires the analysts to scroll through several pages to see the last incidents.  When the query refreshes automatically, the list returns to the first page, which is quite frustrating for the analysts, who have to scroll through the pages to the bottom again.  LANDesk have suggested setting the refresh rate on the query to zero so that it will not refresh automatically and the analysts could just refresh it as and when necessary but we feel that this would have a detrimental impact on other users of the query.  Is this a problem for other users and, if so, how do you deal with it?