I have a question about the inbound mail manager setup. When setting up the mail box on LANDesk do you need to have a mailbox setup on the actual mailserver for it to connect to? I am assuming the answer is yes from this:
In the User Name box, type the name of the user whose mailbox will be used
to retrieve e-mails, that is, the mailbox that all inbound e-mails will be sent to.
For example, company\support.
That's out of the Administrator documentation but that's the only section. Does the e-mail address you're asking it to use have to exist on the server for the service to poll. Silly question I know but I'd rather be clear.