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1. Re: role supportmitarbeiter is set evrey day
MarcelloCentineo Nov 4, 2011 7:24 AM (in response to Dietmar.Balk)It looks like there is a trigger on the tps_user table in SQL
the trigger will set the role for every analyst again
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2. Re: role supportmitarbeiter is set evrey day
MarcelloCentineo Nov 4, 2011 7:29 AM (in response to MarcelloCentineo)take a look in SQL if there is a view in the service desk database
I think this view is created as a data connection / data import in Console and will import the role again every night