3 Replies Latest reply on Oct 9, 2013 6:50 PM by dmshimself

    Query that emails analyst and manager


      I have been asked if we can create a query or report that emails each analyst on a daily basis and cc's their manager with a list of incidents not been updated in more than x days. Is this possible? I have done a query that shows all incidents not updated in x days and can group by analyst - but I can't see a way of emailing that to each analyst with thier calls and cc'ing the manager.


      Any ideas?