I'm trying to get our ServiceDesk set up and I'm at a point where I'm starting to need users. I ran an AD import and that seems fine, and was able to change myself to be an Analyst from an End User.
This is where I'm starting to run into some issues, partially stemming from the fact that different documents say to do different things. The LDSDSetup document says that my Network Login should be my DN, and the Logon policy should be Explicit only
But http://community.landesk.com/support/docs/DOC-11425 says to use domain\username for the Network Login and that the Logon policy should be Integrated Only.
I added <add key="AuthenticationProvider" value="Touchpaper.Integrations.LDAPLogon.DirectoryServiceAuthenticationProvider" /> to my tps.config
My DirectoryServiceAuthentificationConfiguration.xml looks like this:
But even with <ShowExceptions>True</ShowExceptions> I'm only getting Logon failed when I try to log on. I've tried both Integrated Only, Explicit Only, and All for the Logon Policy but none have changed the behavior. I tried setting <AuthenticationType> to LDAP, and Secure but neither of those worked either. I'm really lost, I'd appreciate any help anyone that's gotten this to work could offer. I went through these posts and they didn't work although clearly I'm not the only one finding conflicting information in the documentation...