What are these systems? What OS? Are you able to check the state of the services?
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These systems are a mixture of Lenovo & Gateways, all are running XP. When I look at Device Properties from the Console it says the agents are not loaded.
However, if I remote desktop, all the services say they are running. The only thing in common is they are loaed with c:\winnt.
Is the Intel PDS service also started?
Yes. The Intel PDS service is running.
I have also noticed that when I look at the device, there is not a binocular & remote control icon next to the device. The device only pings and everything else is grayed out.
It doesn't have the full inventory. Just Bios, Network, Processor & System, which are limited themselves.