2 Replies Latest reply on Aug 10, 2012 10:50 AM by mmorales

    Multi Select List

    Expert

      Hello all, this is probably something simple that I am over looking.  We are using LDSD 7.5 (sp1 has not been applied yet).

       

      What I am trying to do is allow/create either a category or reference list that is multi-selectable.  From what I have read, people are trying to select from different objects.  I would prefer to have a single list and be able to select multiple entries in that list.  For example:

       

      Groups affected:

                                          End Users

                                   X     External Users

                                          Management

                                   X     Vendors

       

       

      I've read page 50 and 90 in LDSDDesigner.pdf and am still confused.

       

      Thanks,

      Mike 

        • 1. Re: Multi Select List
          karenpeacock SupportEmployee

          Hi

           

          Multi-select listboxes are only able to work between certain types of objects.  For example on a user record you could select that they have access to building a, building b, and building d.  You can't have multi-select list boxes on an incident / problem / change record, which is what I think you were hoping to achieve.  There is an ER to extend the functionality of multi-select list boxes which you may be interested in voting on: Allow linking objects to be created between any type of object

           

          However in your instance it sounds like what you can do instead is to have an action called "Add affected group" which creates a collect record.  When you select "Add affected group" you could have a relationship to group on this window and select a group from here.  So you run the "Add affected group" action for each group that you want to add to the incident / problem / change record. 

           

          If you can take a look at an OOTB database from 7.5 then you will see there is a similar action on the Full Incident process called "Add Affected User" and this allows you to add users if the incident is marked as a "Major Incident".

           

          Regards

          Karen

          • 2. Re: Multi Select List
            Expert

            Thank you Karen, your information is spot on!  I had thought about making the collection, but was hoping there was another way.  Voted on ER!

             

            Thank you,

            Mike