Wondering can anyone point me in the right direction. I haven't used a condition on a filter before and I can't seem to get it to work the way I want it to.
At the minute we have a filter on ProcessManagement.ProcessAssignment.Group to show only Groups of type = Support Group. All lovely, and anywhere I have Group on an assignment window all I get are Support Groups. Now what I want is to further filter this list when a particular process is used so only 3 specific groups show. Found Jenny's article on Filter Training http://community.landesk.com/support/docs/DOC-21625 and it all makes sense but mine won't work
Is it possible to have 2 filters, the 1st that says "If current process is XXXX" then add filter otherwise use the next filter?? What I was doing was setting filter 1 to be my new filter and set with a condition of Process/Lifecycle/Title = DRD Change, and then having the current filter as filter 2, assuming if filter 1 isn't used then it moves to filter 2, all I'm getting is filter 1 used for every process assignment.
Suppose I could take the filter off the Process BO and reapply at every other BO Assignment.Group but that sounds like a lot of hassle.
Any help greatly appreciated, cheers