2 Replies Latest reply on Oct 2, 2013 2:20 AM by Mystique*

Event log Error

optimist Aug 19, 2013 11:31 PM

Hello! I have the following error in the log file: Faulting application name: AlertService.exe, version: 9.50.2.4, time stamp: 0x516bf8de Faulting module name: OLEAUT32.dll, version: 6.1.7601.17676, time stamp: 0x4e58702a Exception code: 0xc0000005 Fault offset: 0x00004660 Faulting process id: 0x914 Faulting application start time: 0x01ce9cad1b0ccf7a Faulting application path: C:\Program Files (x86)\LANDesk\ManagementSuite\AlertService.exe Faulting module path: C:\windows\syswow64\OLEAUT32.dll Report Id: 7dcfcb67-08a0-11e3-ade5-0050569f0001. How to fix it?

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1. Re: Event log Error

Truffles Sep 16, 2013 12:27 PM (in response to optimist)

Hello,

Did you get this error taken care of? I've seen something similar when a duplicate device exists, a device in inventory has a blank name, and other inventory related issues.
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2. Re: Event log Error

Mystique* Oct 2, 2013 2:20 AM (in response to Truffles)

Hi,
i had same problem at my testing enviroment,
after deleting some devices and DB maintenance is alerting running well again.

Thanks a lot for your tip!

Josef
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