12 Replies Latest reply on Dec 10, 2013 1:25 AM by rowantroy

    Showing escalation colour on WebDesk query


      Hi all


      I am trying to get my escalation colours to show on WebDesk.  I was told a while ago to add the Colour attribute to the query for WebDesk which I have done and performed an IISRESET but no joy.  Can someone tell me if there is something else I have to do?