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Hi, I've the below request from one of our Developers, I'm not sure it's something that I'm able to do. If so, anyone know the script?? Thanks Dan Can a database view be created in the… Show more Hi all I'm creating a new Service Request which pulls through the Requestor from the UserID, then gets the ManagerLink field (which is a RecID) and then the manager from this (via another Picklist… Show more Hi all I've created a couple of request offerings for our training team and have given them an HRAnalyst Role in ISM in order to access only the Service Request workspace. A list of internal… Show more Hi I've seen it done, however I'm unsure how to do a 2 stage picklist. I.e. pick from a list of 4 options, then depending on what is selected, produce a list of 2nd level options in another… Show more Hi all We are currently using MobileIron which I've been advised is not compatible with the Ivanti App. We are moving to Intune at the end of Q1 so I was wondering if anyone has any information… Show more Hi When creating a new task within the business objects, I've noticed that the customer name only pulls through for Incident Tasks. It however, doesn't for Change or Service Request tasks. … Show more Hi all We've just associated SLAs to Services to turn on the SLA subscription service in Incident. It's all gone well except for a couple of issues 1. There are older Incidents that are from… Show more I am looking to create validation rule in Change business object that will check in status "Pending Change Assessment" then check if at least one of the checkbox has been selected. My expression… Show more Hi all I'm looking to do a full audit of what roles we currently use in ISM. Basically to see what and who has permissions to view and edit objects Not really sure where to start! Any… Show more Hi One of our users has the below incident showing in their self service active incidents as logged, however it is resolved. Not sure how this is doing it. Any thoughts? Dan Load more items Hi I'm getting the below error when opening a CI from the main CI tab: Opening the CI from the Child BOs work fine. This is only in our STG env and is working fine in Production, but I… Show more