2 Replies Latest reply on Mar 29, 2010 9:53 AM by woodzmeister

    Obtaining Last but one Assignment




      I'm currently working on a process where I want to be able to assign a Change ticket to a review group (essentially a CCB) and then if accepted assign the Change automatically back to the User who had the Change assigned to them originally.


      What's the best way of doing this? The options I can see are:-


      a) Use a calculation to iterate through the assignee list to get the last-but-one assignee. However I'm not sure that I can return a User as a value;

      b) Create a dedicated User attribute that I copy the assignee across to at an appropriate moment.

      c) ???


      Has anybody done anything similar to this and have any experience to share?


      Kind regards,