1 Reply Latest reply on Mar 30, 2010 8:22 AM by Wintermute

    Inventory Server error

    Rookie

      Hello,

       

      after upgrading to 9.0 I have a problem with adding new devices and updating inventory on existing.

      Everytime I want to add new devices from Unmamaged Device Discovery or run inventory scan on existing devices I see an error in Event log on Core server:

       

      Event Type: Error
      Event Source: LANDesk Inventory Server
      Event Category: None
      Event ID: 4100

      ...
      Description:
      Database exception: SCA25.SCN, LDInv.dll
      -2146825023
      Item cannot be found in the collection corresponding to the requested name or ordinal.

      Update Table:TCP Column:ADDRESS PK:, Thread ID: 3756.

      Or...

       

       

      Event Type: Error
      Event Source: LANDesk Inventory Server
      Event Category: None
      Event ID: 4100
      ...
      Description:
      Database exception: SCA7.SCN, LDInv.dll
      -2146825023
      Item cannot be found in the collection corresponding to the requested name or ordinal.

      Update Table:Computer Column:NUMMULTIMEDFILES PK:, Thread ID: 3808.

       

      I have tried to run dbrepair and CoreDbUtil.exe (build components) but it ddidn't help.

       

      Anyone have idea how to solve this issue ?

       

       

      Thanks.