2 Replies Latest reply on Apr 6, 2010 4:49 PM by dvanderheiden

    windows xp reboot loop after malware/spyware detection

    jrene13 Rookie

      This is an issue that keep happening on our office workstations.

      We haven't found a way to detect and block this problem before it happens.

      Symptoms:

      Landesk detects some spywares or viruses. After cleaning up a workstation with Landesk antispyware/antivirus, spybot, windowsdefender and AVG  and that order...

      The reason we use all those tools is that landesk security suite does not fix this problem...

      Workstation is in login loop.  User enters credentials; username, password, domain name and clicks enter.

      The workstation seems to process the user credentials but goes back to the login screen.

      The problem is the same in safe mode...