2 Replies Latest reply on Apr 23, 2010 10:40 AM by jasoncadman

    Object reference not set to an instance of an object on a new section of Process

    jasoncadman Expert

      Hi All

       

      I'm designing a new section of process that will allow an Incident to be scheduled and to store the start\end date of that job whilst putting it in a "Job Scheduled" status.

       

      The job can then be completed (resolved), completed with further work to do(back to open), rescheduled (back to open), not required (back to open). See attached

       

      I have designed:

       

      New section to the process

      New object and relationship to Incident object

      new status

      New actions

      New Window

       

       

      The problem occurs when I run through the schedule process and then try to carry out one of the 4 actions available to move the job onto either a Resolved or an Open state.

       

      The message that pops up is the dreaded "Object reference not set to an instance of an object" with a Workspace dialogue box title.

       

      The error is only occurring on this section of the process so  it's not a general issue. It feels like it's a problem with the object that I've created for the schedule information.

       

      I'm not sure how to check where the error is coming from

       

       

      Any advice?