I'm designing a new section of process that will allow an Incident to be scheduled and to store the start\end date of that job whilst putting it in a "Job Scheduled" status.
The job can then be completed (resolved), completed with further work to do(back to open), rescheduled (back to open), not required (back to open). See attached
I have designed:
New section to the process
New object and relationship to Incident object
The problem occurs when I run through the schedule process and then try to carry out one of the 4 actions available to move the job onto either a Resolved or an Open state.
The message that pops up is the dreaded "Object reference not set to an instance of an object" with a Workspace dialogue box title.
The error is only occurring on this section of the process so it's not a general issue. It feels like it's a problem with the object that I've created for the schedule information.
I'm not sure how to check where the error is coming from
process.pdf 191.6 K