9 Replies Latest reply on Jul 4, 2010 11:43 PM by ewid

    How to exclude incident from knowledge indexing (rebuild)

    dennyjs Apprentice

      Hi all,

       

      Any body know how to exclude incident from knowledge indexing?

      I cannot uncheck INCIDENT object from knowledge management administration. So it will be automatically indexing by rebuild knowledge.

      How to exclude INCIDENT? And the other question how to indexing INCIDENT by manually (one by one)?

       

      Thanks,

      Denny