1 Reply Latest reply on Apr 23, 2010 4:43 AM by woodzmeister

    Setting creation group in an Incident


      Hi again.


      I'm trying to record the current group of the User who created an Incident. I've got the Create Group attribute in the Incident - which has it's Persistence Type set to CurrentGroup. However this doesn't seem to record anything.


      Just to be sure I've created another attribute (My Create Group) linked to the Group BO - and also set it's Persistence Type to CurrentGroup. Same result.


      Am I missing something? My understanding was that this attribute should populate as the Created By user attribute appears to on the Incident being saved for the first time.


      Kind regards,