Ditto to this - we are using html.
Hi Oliver, Graham,
You can't not include the time zone in the placeholder, however you can limit the number of characters the placeholder will return. See How to limit the number of characters returned by a placeholder for full details. In your case I think the magic number is 22. One byproduct of using this technique is that you will have 3 full stops added to the end of the text to show it was truncated (this is why you need to specify the length of 22 instead of the actual length of 19 characters). You can't remove these extra characters.
The only other solution is to use a calculation to generate the text instead of placeholders, but that is a bit messy for what you need.
Thank you Stu.
This has worked for notifications sent via the process. It didn't work for notifications sent from SLA escalation actions.
By the way it didn't return elipsis.
Without the addition (:22)
Date Raised: 27/04/2010 14:43:06 [GMT Daylight Time (GMT+01:00)]
With (:22) added
Date Raised: 27/04/2010 13:43:06
that's showing just the time without elipsis with both :19 & :22.
Is it possible to show the time in hh:mm rather than hh:mm:ss? I have tried the obvious and shortened to :18, etc but it seems to always show as follows:
"Change 1628 has been scheduled for 27/04/2010 16:3..."
So the elipsis shows in that case - seems to be when it cuts into data rather than at a space.
When I select the DateTime, it is only giving me hh:mm to choose from, so I presume it is selecting the :ss from the time when the attribute was modified?