1 Reply Latest reply on May 7, 2010 12:37 AM by dmshimself

    HTML for Description

    DarkmatterSFO Apprentice

      I am working in Service Desk 7.3 and trying to set the Description attribute to be in HTML. Went to the Process Manager>Process>Incident and selected Description. Set the string subdata type to be HTML but when I go to save I get the following error:


      Error on saving Changes:

      ORA-00001: Unique constraint (SDESK.MD_DATABASE_COLUMN$TABLE$NAMES) violated.


      Searched on the board but could not find anything to explain.   Mark