1 Reply Latest reply on May 24, 2010 11:34 AM by Shane.Pinnell

    LaunchPad missing items after v9 Upgrade

    Apprentice

      After upgrading to v9, the LaunchPad on most of my clients is completely empty, some of them have a few shortcuts, but none are 100% complete.

       

      I have attached a screenshot of one machine's "Scheduled Tasks and Policies" window. Many of the tasks are showing as "Done", but they aren't showing up in the LaunchPad.

        • 1. Re: LaunchPad missing items after v9 Upgrade
          Apprentice

          Found the problem and am posting in case anyone else runs into it...

           

          Seems like the custom icons were missing from my new server. Once I copied those files over from the old server, the LaunchPad items started showing up on the v9 clients.

           

          The icons (for my installation) were all located at [LANDESK INSTALL DIRECTORY]\ManagementSuite\landesk\files

           

          Message was edited by: Shane Pinnell