1 Reply Latest reply on Jun 21, 2010 8:29 AM by Lara Hellman

    Running a CR based on an Action

    Jamie Cannon ITSMMVPGroup

      Is it possible to pull a report using Crystal where a specific Action has been triggered?

       

      We have a process for New Employees temporarily and the Action we select is "New Employee" which then triggers a couple of Tasks to IT. Is it possible to run a report that will pull data based on that Action?  If so, what Table and field should I pull?

       

      Any help would be outstanding!


      Thanks!