We are currently testing the management gateway with an outside Internet connection and we are facing very strange issues.
I read a bit on the forums and did found out that when the remote control doen't work, restarting the Landesk remote control service makes that the computer can be taken over remotely.
everything i tried before did not work, only restarting the Landesk remote control did work.
The strange thing is that still some computers cannot make de Inventory, the message says that cannot connect to the core server.
I got on other computers issues that the inventory does work but not the remote control, after i restarted the service, i have both working.
It is normal ?
Has it been fixed in 8.8 SP4 or in 9 ?
What can i try or do to enable the inventory when connected thought the Management gateway ?