2 Replies Latest reply on Jun 9, 2010 9:45 AM by ejmcardle

    Unable to open KB articles from search

    Apprentice

      Hey new here and hope this is the right area to post.

       

      I've created a couple of test articles and have done a search for "test" and it lists them all fine. When I go to click the Open link, I receive the error "Cannot find the Business Object in the Database"

       

      Clicking Create Article will open up a  window to submit a new article just fine. Wondering if I accidently turned something off since it has worked before...

       

      Also, when creating a new article, you can click the link to set an Article Type. I set a couple up as tests, but can't figure out how to delete them from the drop down menu at all.

       

      Any ideas?

       

      Any feedback is much appreciated. Thank you!!