Hi, I have a reference list called Call Type. Under Details, I specify the Incident Call Type and Incident Category it is associated to.
I currently have Call Type: Delete and Category: Project Management. I tried to create another Call Type: Delete and Category: Non-Project Management, however, I get an error of "An entry already exists with the specified name". I tried manually entering and tried to import it from a spreadsheet.
The weird thing is I have other duplicate Call Types associated to a different Category, such as Call Type: Move and Category: Project Management and Call Type: Move and Category: Non-Project Management that worked on the initial import.
I'm using 7.3.2.
Anyone have any ideas?