7 Replies Latest reply on Feb 11, 2009 7:35 PM by lcbo

    Error downloading AntiVirus updates on Core

    Rookie

       

      Since updating our core server from 8.7 SP1 to SP4 we are getting errors when trying to download AntiVirus updates. I have a call open with LD Support but wondered if anyone else has seen this problem.

       

       

      Running the update through the console generates this error:

       

      "Processing LANDesk Antivirus Updates

      Checking for updates...

      Updating virus definitions

      UpdateVirusDefinitions.exe returned an error code: -4 (0xFFFFFFFC)

      Completed updating definitions"

       

       

      Running at command line within LANDesk\ManagementSuite\ldlogon\Antivirus with this command:

      updatevirusdefinitions.exe /proxy=10.32.2.86:8080 /loglevel=10

      Creates the below log. I have tried using a different proxy with the same result.

       

       

      "----


      UpdateVirusDefinitions started -

       

       

      Cmdline: updatevirusdefinitions.exe /proxy=10.32.2.86:8080 /loglevel=10

      GetTargetDirs: basesDir: D:\LANDesk\ManagementSuite\ldlogon\Antivirus\bases\

      No URLs specified for updating.  Using defaults.

      Source: http://patch.landesk.com/kvirus/mirror/

      kavset.xml

      Wed, 09 Jan 2008 13:46:29 Response for '/kvirus/mirror/bases/av/avc/i386/kavset.xml' on 'patch.landesk.com:80' was not a successful http request (407)

      Error 0x8000070b getting file information for http://patch.landesk.com/kvirus/mirror/bases/av/avc/i386/kavset.xml

      Retrying...

      Wed, 09 Jan 2008 13:46:31 Response for '/kvirus/mirror/bases/av/avc/i386/kavset.xml' on 'patch.landesk.com:80' was not a successful http request (407)

      Error 0x8000070b getting file information for http://patch.landesk.com/kvirus/mirror/bases/av/avc/i386/kavset.xml

      Retrying...

      Wed, 09 Jan 2008 13:46:33 Response for '/kvirus/mirror/bases/av/avc/i386/kavset.xml' on 'patch.landesk.com:80' was not a successful http request (407)

      Error 0x8000070b getting file information for http://patch.landesk.com/kvirus/mirror/bases/av/avc/i386/kavset.xml

      Source: http://patchec.landesk.com/kvirus/mirror/

      kavset.xml

      Wed, 09 Jan 2008 13:46:33 Response for '/kvirus/mirror/bases/av/avc/i386/kavset.xml' on 'patchec.landesk.com:80' was not a successful http request (407)

      Error 0x8000070b getting file information for http://patchec.landesk.com/kvirus/mirror/bases/av/avc/i386/kavset.xml

      Retrying...

      Wed, 09 Jan 2008 13:46:35 Response for '/kvirus/mirror/bases/av/avc/i386/kavset.xml' on 'patchec.landesk.com:80' was not a successful http request (407)

      Error 0x8000070b getting file information for http://patchec.landesk.com/kvirus/mirror/bases/av/avc/i386/kavset.xml

      Retrying...

      Wed, 09 Jan 2008 13:46:37 Response for '/kvirus/mirror/bases/av/avc/i386/kavset.xml' on 'patchec.landesk.com:80' was not a successful http request (407)

      Error 0x8000070b getting file information for http://patchec.landesk.com/kvirus/mirror/bases/av/avc/i386/kavset.xml

      Source: http://patchemea.landesk.com/kvirus/mirror/

      kavset.xml

      Wed, 09 Jan 2008 13:46:37 Response for '/kvirus/mirror/bases/av/avc/i386/kavset.xml' on 'patchemea.landesk.com:80' was not a successful http request (407)

      Error 0x8000070b getting file information for http://patchemea.landesk.com/kvirus/mirror/bases/av/avc/i386/kavset.xml

      Retrying...

      Wed, 09 Jan 2008 13:46:39 Response for '/kvirus/mirror/bases/av/avc/i386/kavset.xml' on 'patchemea.landesk.com:80' was not a successful http request (407)

      Error 0x8000070b getting file information for http://patchemea.landesk.com/kvirus/mirror/bases/av/avc/i386/kavset.xml

      Retrying...

      Wed, 09 Jan 2008 13:46:41 Response for '/kvirus/mirror/bases/av/avc/i386/kavset.xml' on 'patchemea.landesk.com:80' was not a successful http request (407)

      Error 0x8000070b getting file information for http://patchemea.landesk.com/kvirus/mirror/bases/av/avc/i386/kavset.xml

      Source: http://downloads-us2l.kaspersky-labs.com/

      kavset.xml

      Wed, 09 Jan 2008 13:46:41 Response for '/bases/av/avc/i386/kavset.xml' on 'downloads-us2l.kaspersky-labs.com:80' was not a successful http request (407)

      Error 0x8000070b getting file information for http://downloads-us2l.kaspersky-labs.com/bases/av/avc/i386/kavset.xml

      Retrying...

      Wed, 09 Jan 2008 13:46:43 Response for '/bases/av/avc/i386/kavset.xml' on 'downloads-us2l.kaspersky-labs.com:80' was not a successful http request (407)

      Error 0x8000070b getting file information for http://downloads-us2l.kaspersky-labs.com/bases/av/avc/i386/kavset.xml

      Retrying...

      Wed, 09 Jan 2008 13:46:45 Response for '/bases/av/avc/i386/kavset.xml' on 'downloads-us2l.kaspersky-labs.com:80' was not a successful http request (407)

      Error 0x8000070b getting file information for http://downloads-us2l.kaspersky-labs.com/bases/av/avc/i386/kavset.xml

      Failed to get files from any specified URL(s)."