4 Replies Latest reply on Jan 22, 2008 9:37 AM by Jed

    Gateway client could not retrive certificate-"unknown username and password"

    Rookie

       

      It's happened for client on internet or LAN, In brokerconfig.exe, we can success for test button,following is output.

       

       

      47:31.243   Attempting Direct HTTP connection to host AUSSVDB0607:8047:31.290   Starting HTTP session with host AUSSVDB0607:80, proxy "", and proxy user ""47:31.510   Connecting to address 192.168.1.23347:31.588   Direct connection succeeded47:31.666   HTTP Request: POST /landesk/managementsuite/core/RemoteControlLogging/RemoteControlLog.asmx47:31.713   Waiting for HTTP response47:32.967   HTTP response finished status 200 description OK

       

       

      The credential is same to retrive certificate,but always get username or password invalid.I found following in brokerconfig.log

       

       

      Fri, 11 Jan 2008 09:48:54 PostCertificate() posting cert to host AUSSVDB0607, proxy

      Fri, 11 Jan 2008 09:48:54 PostCertificate() StartSession returned 0

      Fri, 11 Jan 2008 09:48:54 PostCertificate() request returned 0

      Fri, 11 Jan 2008 09:48:54 PostCertificate() Write returned 0

      Fri, 11 Jan 2008 09:48:54 PostCertificate() Response returned 0, status of 405

      Fri, 11 Jan 2008 09:48:54 PostSoapRequest() Starting with host AUSSVDB0607, user

      Fri, 11 Jan 2008 09:48:54 PostSoapRequest() StartSession returned 0

      Fri, 11 Jan 2008 09:48:54 PostSoapRequest() Request returned 0

      Fri, 11 Jan 2008 09:48:54 PostSoapRequest() Write returned 0

      Fri, 11 Jan 2008 09:48:54 ReadSoapResponseToFile() StartSession returned 0, and status 401

      Fri, 11 Jan 2008 09:48:54 GetCertificate() Neither post method succeeded.

       

       

      We tried to remove core certificate and post again, restart Landesk management gateway service.It's no help.

       

       

      Any idea was appreciate,Thanks.