4 Replies Latest reply on Jul 30, 2010 6:42 PM by cpbergerson

    V9 Help files in 32bit remote console not working

    cpbergerson Apprentice

      On the V9 remote console, the helpfiles will not pull up when the question mark is clicked and when you do it in SLM, it states there is a .chm file that can not be found.

       

      The helpfiles do work correctly when running the console from the Core.

       

      Anybody know what could be causing this?

        • 2. Re: V9 Help files in 32bit remote console not working
          cpbergerson Apprentice

          Well, they are at least giving me an error now that I have replaced the file.

           

          Below is the error I am getting.

           

          Time: 7/26/2010 4:45:15 PM
          Core: hssapp08anc

          Could not find any resources appropriate for the specified culture or the neutral culture.  Make sure "LANDesk.ManagementSuite.WinConsole.Help.Resources.resources" was correctly embedded or linked into assembly "LANdesk.ManagementSuite.WinConsole.Help" at compile time, or that all the satellite assemblies required are loadable and fully signed.

          System.Resources.MissingManifestResourceException: Could not find any resources appropriate for the specified culture or the neutral culture.  Make sure "LANDesk.ManagementSuite.WinConsole.Help.Resources.resources" was correctly embedded or linked into assembly "LANdesk.ManagementSuite.WinConsole.Help" at compile time, or that all the satellite assemblies required are loadable and fully signed.
             at System.Resources.ResourceManager.InternalGetResourceSet(CultureInfo culture, Boolean createIfNotExists, Boolean tryParents)
             at System.Resources.ResourceManager.InternalGetResourceSet(CultureInfo culture, Boolean createIfNotExists, Boolean tryParents)
             at System.Resources.ResourceManager.InternalGetResourceSet(CultureInfo culture, Boolean createIfNotExists, Boolean tryParents)
             at System.Resources.ResourceManager.GetString(String name, CultureInfo culture)
             at System.Resources.ResourceManager.GetString(String name)
             at LANDesk.ManagementSuite.WinConsole.Help.x2107de3fc2a21893.x48112399d54b30c7(String xba08ce632055a1d9)
             at LANDesk.ManagementSuite.WinConsole.Help.HtmlHelp.xe9289f5206997a21()
             at LANDesk.ManagementSuite.WinConsole.Help.HtmlHelp.ShowHelp(HelpIDs topicID)
             at LANDesk.ManagementSuite.SoftwareDistribution.WinUI.TaskScheduler.TaskSchedulerForm.scheduledTasksToolBar_ButtonClick(Object sender, ToolBarButtonClickEventArgs e)

          • 3. Re: V9 Help files in 32bit remote console not working
            Apprentice

            You might need to open a ticket for that issue. The support line is top notch and they'll be able to point you in the right direction to resolve your issue.

            1 of 1 people found this helpful
            • 4. Re: V9 Help files in 32bit remote console not working
              cpbergerson Apprentice

              Not only do you have to replace the file on the Core, you also have to replace the file on the local computer under c:\program files\landesk\management suite.