5 Replies Latest reply on Jul 28, 2010 7:13 AM by Jackie.Hornby

    Browser showing procedure based on category selected.




      Does anybody know if it´s possible to automatically display a web page on the main Change window depending on the category of the Change; e.g. when a Standard Change category is selected my browser will show the procedure the Analyst needs to follow?  I have a browser on the window that shows the web page with links to the Procedures but would like it to go straight to the relevant procedure (if possible!).  Would this need to be done in Active Knowledge? SD version is 7.3.1.