OK, I like others have been handed LanDesk with no in house support, or training. I have used the BKP.pdf's to get it set up and running. I have inventory working and remote also. I get some reports out of it, but need to work on that. But I am at the point where they want me to start scanning and patching. I am looking at the best known but it doesn't make much sense. I can select auto fix, and that patches everyone. Powers to be would like it to go to test computers one day. And then a small sub set of computers. and so on, I just don't see how to set this up by group or scope. "This will launch the install on the targeted machines" ok how do I set up a targeted group???
And no I have not been able to set up a lab yet. I am not sure we have enough licenses to set up another server. I guess I can rebuild the lab every 90 days, if that is what it will take. I read where people love the product, and have gotten raises, well I like to learn enough about LD to love it also.