2 Replies Latest reply on Aug 19, 2010 9:11 AM by edtombs

    Reference list greyed out once on Incident window

    edtombs Apprentice

      Afternoon,

       

      I am trying to create a dropdown box on the incident window that contains a basic Yes/no option. I have created the reference list and addedd the dropdown to the window, but it is greyed out and therefore unusable.

      I am also having the same problem with a boolean ticket box.

       

      Any advice?

       

      Thanks

      Ed