6 Replies Latest reply on May 6, 2017 8:07 AM by saeidans

    Problems with Multicast - No Status was received - Client may be off or multicast may not be installed

    Apprentice

      I have an interesting problem here.  About 2 weeks ago we upgrade to LD9 and pushed all the new agents to our primary site and remote sites.  Since then, I have been unable to run a Multicast Cache.  No matter what machines I choose, it continues to come back with the following error code:

       

      "No status was received.  The client may be off or multicast may not be installed".

       

      I didnt have this problem with v8.  Any ideas?  I connected to the machines via Active Directory and they have a service called LANDesk Targeted Multicast which I assume is what the failure is talking about but the service is running on these machines.

       

      Any help would be greated appreciated.  Thanks!!!