4 Replies Latest reply on Aug 9, 2010 2:42 AM by idealstandard75

    can't create MSI PACKAGE: Constraint R_Package_ReturnCodeTemplate

    Rookie

      Dear all,

       

      i have followed the instructions for deploying office 2003 at this address http://community.landesk.com/support/docs/DOC-2161, but i'm having this error

       

      THE INSERT statement conflicted with the FOREIGN KEY constraint "R_Package_ReturnCodeTemplate". The conflict occured in database "ulddb", table.ReturnCodeTemplate", column "ReturnCodeTemplate_Idn"

       

       

      I have tried to save office in a web and in a share folder, on the same machine who runs landesk and also in another server

       

      The error occurs as i click the SAVE button after i try to Add the PRO11.MSI file as the primary file. (step 2 of Creating the Distribution Package)

       

      I  have windows server 2008 r2 64 bit, landesk management suite 9, sp1

       

      I have already reset my database with the coredbutil utility, before and after applying the SP1

       

      thanks to all