2 Replies Latest reply on Aug 23, 2010 3:46 AM by edtombs

    Object reference not set to an instance of an object when opening reference list

    edtombs Apprentice

      Good Afternoon,

       

      We are running LanDesk Service Desk 7.32.

      I have a reference list with all our sites in it. This was imported from a excel doc when the system was installed a year ago.  I wanted to add some new sites, so I went into the reference list to add them. When expand the list I get the following error: Object reference not set to an instance of an object.

       

      I click ok on this and it shows me the ref list, however the list is about a third of the size it should be.

       

      The thing that really puzzles me is that on my main incident window the site display as normal.

       

      Any idea?

       

      Cheers

      ed