I am experimenting with the possibilities of what I can do with my Change process. I would like to be able to ensure that some fields have and entry before the change is verified. In this instance, I would like a field 'Folder Path' to be filled in by an analyst, but only in the event that the change is a particular change category. With this in mind, I don't want to make the field mandatory as it only needs to be filled in if the change category is 'Folder Permissions'.
I have set it up as in the attached image in process designer. I have had to use a fake assignment, which assigns the change to the current group and assignee, as you cannot move from a precondition to a descision directly (or from a precondition to a status). But when I test this, the assignment comes up as an action option rather than happening automatically. Furthermore, when I save and close the assignment window, the process is not moved on.
Can anyone help me with this?
Process.bmp 1.0 MB