1 Reply Latest reply on Sep 9, 2010 5:26 AM by Stu McNeill

    Getting an error when trying to use Grid View for a query


      I am building a new query where the user needs to search for tickets based on the last updated date.  When I build the query to use Simple List it works as it should, but if I change it to Grid Layout, I get the following Error:


      Results view encountered the following issue and cannot run: Object reference not set to an instance of an object.


      We have no problems on other queries that use Grid Layout, but this is the first query I have built in a long while that requires use input.  In fact, it may be the first since updating to 7.3.1.


      Being as Simple List works, I will just show the user how to use that view instead of the Grid Layout.  But we have standardized our queries to use the Grid Layout, so I was hoping to find out why this is happening and correct it for this query as well.


      Thanks for any help.


      Sean McCroy